The 2-Minute Rule: Why Response Time is #1 in Dental Tourism
Clinics that respond within 2 minutes convert 78% more patients worldwide.
Two CRMs built for international patients. DentClosers goes deep on dental treatment planning; Planports covers the whole patient sales journey across dental, hair, aesthetic and multi-specialty clinics. Here is how they compare.
If you sell treatments to patients who travel — from the UK, Germany or the US to clinics in Turkey, Mexico or Hungary — a generic CRM leaks leads. Both DentClosers and Planports were designed for that world: enquiries arrive on WhatsApp and Instagram at 2 a.m., quotes go out in several currencies, and the patient still has to be flown in, met at the airport and asked for a deposit.
The difference is scope. DentClosers is a dental-only tool that goes deep on clinical treatment planning. Planports is a medical tourism sales CRM that covers several specialties and the whole commercial journey, from first message to arrival and aftercare follow-up.
DentClosers details below come from its public Capterra listing as checked on October 13, 2026. Planports details come from our pricing page. Features change — confirm with each vendor before buying.
DentClosers describes itself as an all-in-one CRM for dental tourism and international clinics. It captures leads from Meta and TikTok ads, runs a shared WhatsApp inbox with AI-drafted replies in the patient's language, includes an interactive tooth chart for diagnosis, and builds multi-option priced treatment plans that patients accept online on a translated plan page. A trips board tracks flights, hotels and arrivals.
Strengths: dental-specific treatment planning (odontogram, multi-visit plans, branded plan pages), AI reply drafting, travel board.
Planports is a cloud CRM for medical tourism clinics, healthcare providers and the agencies that serve them, developed by Tekvita (founded 2012) and live since 2015. It pulls enquiries from WhatsApp, Instagram DM, Messenger, web forms and Meta/Google lead ads into one pipeline, distributes them automatically to coordinators, and tracks quotes, visits, deposits and campaign revenue.
Strengths: multi-channel inbox, official WhatsApp Business API line included, round-robin distribution for call-center teams, country and language based pipelines, medical tourism modules (visits and transfers, collections and deposits, field events), Meta CAPI and ROAS reporting, lower price per user.
| Criteria | DentClosers | Planports | Edge |
|---|---|---|---|
| Built for | Dental tourism and international dental clinics | Medical tourism clinics and agencies across specialties — dental, hair transplant, aesthetic, multi-specialty | — |
| Starting price (per user / month) | $59 Standard, $79 Professional (Capterra listing) | $16.50 Starter, $28 Growth, $40 Professional (annual); $20 / $35 / $50 on 6-month billing | Planports |
| Free trial | Yes, no credit card | 14 days, no credit card | Tie |
| Inbox channels | Shared WhatsApp team inbox | Shared inbox for WhatsApp, Instagram DM and Messenger | Planports |
| Official WhatsApp Business API | Not specified in listing | 1 official line included from Growth; extra lines $10/month | — |
| AI replies | AI-drafted replies in the patient's language (100–200 responses/user/month by plan) | No-code WhatsApp sales bot and AI WhatsApp chatbot | DentClosers |
| Ad lead capture | Meta Ads and TikTok ads; 1 lead form on Standard | Meta and Google lead forms with instant sync (Growth+) | — |
| Lead distribution | Lead assignment | Automatic round-robin distribution + country and language based pipelines | Planports |
| Treatment planning | Interactive tooth chart (odontogram), multi-visit plan builder, branded plan page with online acceptance, PDF | Multi-currency quotation module with customizable (Growth) and dynamic (Professional) quote templates | DentClosers |
| Patient travel | Trips board: flights, hotels, arrivals from deposit to pickup | Visit and patient transfer management — next month's arriving patients (Professional) | Tie |
| Payments | Deposit stage on trips board | Collections and deposit management (Professional) | — |
| Marketing attribution | Not specified in listing | Meta Conversions API (CAPI), campaign revenue and ROAS tracking (Professional) | — |
| Phone / call center | Not specified in listing | Virtual PBX integration with call history and recordings (Professional) | — |
| Mobile app | Not specified in listing | iOS and Android app on every plan | — |
| API | Not specified in listing | REST API and webhooks (Growth+), Zapier | — |
| Migration | AI one-click Zoho / Bitrix migration | Paid Quick Start with data transfer ($350 one-time) | DentClosers |
| Track record | Listed on Capterra in 2026, no public reviews yet | Since 2015 (Tekvita); 4.8/5 on G2 | Planports |
List prices per user per month, five users. VAT excluded.
| Plan | Per user / month | 5 users / month |
|---|---|---|
| DentClosers Standard | $59 | $295 |
| DentClosers Professional | $79 | $395 |
| Planports Growth (annual) — includes 1 official WhatsApp API line | $28 | $140 |
| Planports Professional (annual) — medical tourism modules | $40 | $200 |
For a five-person coordinator team, Planports Professional costs about half of DentClosers Standard at list price. DentClosers plans also cap AI responses and treatment plans per user per month (for example 100 AI responses and 50 treatment plans per user on Standard).
At list price Planports is cheaper per user: $16.50–$40 per user per month on annual billing ($20–$50 on 6-month billing), versus $59 (Standard) and $79 (Professional) per user per month for DentClosers according to its Capterra listing. Both offer a free trial.
No. Planports focuses on the commercial side of the patient journey — enquiries, follow-up, quotes, visits, deposits and campaign ROI — and works alongside the clinical or practice-management system a clinic already uses. DentClosers includes an interactive tooth chart and multi-visit treatment plan builder.
Planports. It is built for clinics and facilitators across several specialties (dental, hair transplant, aesthetic surgery), with country and language based pipelines, automatic lead distribution for call-center teams, collections and deposits, and virtual PBX integration. DentClosers is purpose-built for dental tourism.
Yes. DentClosers offers a shared WhatsApp team inbox with AI-drafted replies. Planports offers a shared inbox for WhatsApp, Instagram DM and Messenger, an official WhatsApp Business API line included from the Growth plan, a no-code WhatsApp sales bot and bulk WhatsApp template messaging.
Choose DentClosers if you are a dental clinic that wants clinical treatment planning inside its CRM. Choose Planports if you run the sales side of medical tourism — many channels, many coordinators, several specialties — and want visits, deposits and ad ROI in one place at a lower price per user.