Plastic & Aesthetic Surgery CRM for Clinics — Every International Patient on One Screen
Planports is a plastic and aesthetic surgery CRM built for cosmetic surgery clinics and facilitators treating international patients. Auto-capture inquiries and consultation photos for rhinoplasty, BBL, and mommy makeover from Instagram DM, WhatsApp, and Facebook forms, send package quotes, and run recovery follow-up — all from one pipeline.
- Manage WhatsApp, Instagram DM, and Messenger from a single screen
- Send & track package quotes for rhinoplasty, BBL & mommy makeover
- Country and channel-based ROI reports available in real-time
500+
Active Companies
25,000+
Users
900K+
Leads Managed
4.8/5
Customer Satisfaction
Trusted Integrations
Common Problems in Aesthetic Surgery Clinics
Are You Experiencing These Issues?
Consultation photos comparing several surgeons abroad, package quotes lost in chat threads, and privacy-sensitive patients who go quiet before committing — the easiest ways to lose a high-value rhinoplasty or mommy makeover case. Planports unifies everything.
❌ Patient Forms Go Unnoticed
Patient forms from Facebook and Instagram ads sit in inboxes for hours. Prospects go cold and switch to competitors. Nobody knows who saw which form or who followed up.
✅ Forms Instantly Drop Into Pipeline
With Planports, patient inquiries from Meta Lead Forms, Google Ads, and web forms land in the CRM pipeline within seconds. Workflow automation auto-assigns them to the right sales rep.
❌ WhatsApp Conversations Are Scattered
Multiple phone lines, personal WhatsApp accounts — impossible to find what was discussed with which patient. When staff changes, the entire conversation history is lost.
✅ WhatsApp + Instagram DM in One Place
With Planports WhatsApp Business API, all patient conversations are visible in CRM. Instagram DM and Messenger are also managed from a single screen. History is preserved even when staff changes.
❌ Package Quotes & Photos Get Lost, Recovery Follow-up Stops
Combined-procedure quotes (mommy makeover, rhino + lipo) are buried in chat threads, consultation photos sit on someone's phone, and once the patient flies home the post-op recovery follow-up is forgotten — hurting outcomes, reviews, and referrals.
✅ Quotes, Photos & Recovery on the Patient Card
Every package quote, consultation photo, and recovery stage lives on the patient card. Planports Workflow Automation sends scheduled WhatsApp reminders for pre-op instructions, post-op checkups, and follow-up photos automatically.
❌ Ad ROI Can't Be Measured
Which country, which platform brought how many patients? What's the cost of converted leads? Only estimated from Excel at month's end.
✅ Country & Channel-Based ROI Reports
With Planports reporting, see in real-time which country, channel (Instagram/Google/Facebook), and campaign brings the most patients. Direct your budget to the most efficient channel.
WhatsApp CRM for Plastic Surgery Clinics
Your Patient Communication Is Now on One Screen
Manage all WhatsApp, Instagram DM, and Messenger conversations with your international aesthetic surgery patients from the CRM patient card — including the consultation photos they send for assessment. Conversation history is preserved even when a coordinator changes.
Hi, I'm interested in a mommy makeover (tummy tuck + breast lift). Can I get a quote? I'll send photos privately.
Hello! Thank you — your photos are kept confidential on your patient file. Our surgeon is reviewing them and your patient coordinator will send a package quote within the hour. ✨
Hallo! I've sent your mommy makeover package quote as a PDF, with the procedure plan, recovery timeline, and transfer + hotel info. Happy to answer any questions. 😊
How Does CRM Work in an Aesthetic Surgery Clinic?
From Photo Consultation to Booked Procedure
The entire journey from an Instagram DM with a consultation photo to a booked rhinoplasty, BBL, or mommy makeover — and the recovery follow-up that follows — is managed on a single platform.
International Lead Capture
Patient forms from Meta, Google Ads, Instagram, and WhatsApp automatically drop into the CRM pipeline.
Auto-Assignment
Automatically assigned to the right sales rep based on country, language, or treatment type; an instant WhatsApp message is sent to the patient.
Multi-Channel Communication
WhatsApp, Instagram DM, and Messenger managed from one screen. All conversations stored in the patient card.
ROI & Reporting
Conversion reports by country, channel, and campaign available in real-time; budget directed to the most efficient channel.
Plastic Surgery CRM Features
Why Do Plastic & Aesthetic Surgery Clinics Choose Planports?
CRM solutions from international patient management to automated follow-up scenarios.
Country/Language-Based Pipeline
Track patient prospects in separate pipelines by country, language, and treatment type.
Workflow Automation
Automated follow-up messages to undecided patients using the 3-5-7 day rule; appointment reminders run automatically.
GDPR Compliant
Patient data stored in secure cloud infrastructure. Consent management and data deletion handled from CRM.
Package Quote Management
Prepare single-procedure or combined package quotes (rhinoplasty, BBL, mommy makeover) within the CRM and send via WhatsApp or email; every quote and its status is tracked on the patient card.
Team Performance
Per-rep statistics on calls, messages, appointments, and closed deals reported in real-time.
Mobile CRM
Continue uninterrupted patient communication from the field with iOS and Android apps.
Digital Transformation Comparison
Traditional Method vs Planports CRM
Traditional Method
- Patient forms sit in inboxes for hours, data scattered across Excel files.
- Each rep uses personal WhatsApp, different numbers — when staff leaves, patient history is lost.
- Follow-up calls and appointment reminders are forgotten, undecided patients are lost.
- Which country or channel brought how many patients? Only estimated at month's end.
Planports Solution
- Instant Lead Capture: Patient inquiries from Meta, Google, and web forms land in the CRM pipeline within seconds.
- Multi-Channel Communication: WhatsApp, Instagram DM, and Messenger managed from one screen; conversation history stored in CRM.
- Workflow Automation: Automated WhatsApp follow-up messages sent to undecided patients using the 3-5-7 day rule.
- Real-Time ROI Reports: Conversion reports by country, channel, and campaign available instantly.
Customer Reviews
What Our Users Say About Planports CRM
Over 25,000 people across Turkey, Europe, and Africa use Planports CRM.
Easy to Use, Outstanding Support
As Dovec Group, we manage our call center team and sales team meeting plans with Planports. We successfully run our marketing activities in 20+ countries. We're very pleased with the easy-to-use interface and fast, successful support services.
Plastic Surgery CRM Guide
Frequently Asked Questions
Common questions about plastic & aesthetic surgery CRM software, WhatsApp integration, photo consultations, package quotes, and international patient management.
Plastic surgery CRM software is a specialized platform for cosmetic and aesthetic surgery clinics and facilitators that treat international patients. It centralizes inquiries from Instagram, Facebook, Google Ads, and WhatsApp, automatically assigns each lead to a patient coordinator, and tracks every case from the first photo and question about rhinoplasty or a mommy makeover to the completed procedure and recovery. Because aesthetic patients are highly research-driven and privacy-conscious, comparing surgeons abroad before committing, a dedicated CRM keeps every conversation, photo, and package quote in one secure place so no high-value case is lost.
WhatsApp is the primary channel international aesthetic patients use to send photos, ask about procedures, and receive quotes discreetly. With the official WhatsApp Business API, Planports keeps every patient conversation inside the CRM patient card — visible to the whole team even when a coordinator changes. Instagram DM and Messenger are managed from the same screen, so a patient asking about a BBL on Instagram and continuing on WhatsApp stays a single, unified case.
Yes. Planports includes quote management, so you can prepare and send single-procedure or combined package quotes — for example a mommy makeover bundling a tummy tuck, breast lift, and liposuction — then track whether the patient viewed, accepted, or is still deciding. Every quote is attached to the patient card alongside the conversation history and the photos the patient shared for assessment, giving coordinators and surgeons full context.
Yes. Aesthetic cases start with photos the patient sends for a surgeon's assessment and end with a recovery period that needs structured follow-up. Planports stores consultation photos on the patient card, routes them to the right surgeon or coordinator, and uses workflow automation to send WhatsApp reminders for pre-op instructions, post-op checkups, and follow-up photos — keeping international patients cared for from first message through recovery.
Yes. With Planports' reporting module you get conversion reports by country, channel, and campaign. You can see how many leads each Instagram, Google, or Facebook ad generated for procedures like rhinoplasty or BBL, and how many converted into booked patients — so you invest your marketing budget in the countries and channels that actually bring cosmetic surgery cases.
For plastic and aesthetic surgery clinics and facilitators, the best CRM is one that combines the official WhatsApp Business API with a procedure-focused, privacy-conscious patient pipeline — which is exactly what Planports offers. As a specialized medical tourism CRM, it captures inquiries from WhatsApp, Instagram DM, Messenger, and web forms into one screen, auto-assigns them by country and procedure, manages photo consultations and package quotes, and automates recovery follow-up — making it well suited to cosmetic surgery clinics that convert international patients over WhatsApp.
Start digitizing today
Try Planports Plastic Surgery CRM Free for 14 Days
Take the first step to digitize your international patient tracking, centralize WhatsApp communication, and boost sales.
