Hair Transplant Clinic CRM for FUE & DHI Patients — Every International Case on One Screen
Planports is a hair transplant CRM built for clinics and facilitators treating international patients. Auto-capture inquiries and scalp photos from Instagram DM, WhatsApp, and Facebook forms, send graft-based FUE and DHI quotes, and run the full 12-18 month aftercare journey — all from one pipeline.
- Manage WhatsApp, Instagram DM, and Messenger from a single screen
- Send & track graft-based quotes for FUE, DHI & Sapphire FUE
- Country and channel-based ROI reports available in real-time
500+
Active Companies
25,000+
Users
900K+
Leads Managed
4.8/5
Customer Satisfaction
Trusted Integrations
Common Problems in Hair Transplant Clinics
Are You Experiencing These Issues?
Scalp photos comparing five clinics abroad, graft quotes lost in chat threads, and patients who go silent during the 12-month growth phase — the easiest ways to lose a high-value FUE or DHI case and the referral behind it. Planports unifies everything.
❌ Patient Forms Go Unnoticed
Patient forms from Facebook and Instagram ads sit in inboxes for hours. Prospects go cold and switch to competitors. Nobody knows who saw which form or who followed up.
✅ Forms Instantly Drop Into Pipeline
With Planports, patient inquiries from Meta Lead Forms, Google Ads, and web forms land in the CRM pipeline within seconds. Workflow automation auto-assigns them to the right sales rep.
❌ WhatsApp Conversations Are Scattered
Multiple phone lines, personal WhatsApp accounts — impossible to find what was discussed with which patient. When staff changes, the entire conversation history is lost.
✅ WhatsApp + Instagram DM in One Place
With Planports WhatsApp Business API, all patient conversations are visible in CRM. Instagram DM and Messenger are also managed from a single screen. History is preserved even when staff changes.
❌ Graft Quotes & Scalp Photos Get Lost, Aftercare Stops
FUE and DHI quotes are buried in chat threads, scalp photos sit on someone's phone, and once the patient flies home the 12-18 month aftercare — PRP, washing, follow-up photos — is forgotten, killing reviews and referrals.
✅ Quotes, Photos & Aftercare on the Patient Card
Every graft quote, shared scalp photo, and aftercare stage lives on the patient card. Planports Workflow Automation sends scheduled WhatsApp reminders for washing, PRP sessions, and 3/6/12-month follow-up photos automatically.
❌ Ad ROI Can't Be Measured
Which country, which platform brought how many patients? What's the cost of converted leads? Only estimated from Excel at month's end.
✅ Country & Channel-Based ROI Reports
With Planports reporting, see in real-time which country, channel (Instagram/Google/Facebook), and campaign brings the most patients. Direct your budget to the most efficient channel.
WhatsApp CRM for Hair Transplant Clinics
Your Patient Communication Is Now on One Screen
Manage all WhatsApp, Instagram DM, and Messenger conversations with your international hair transplant patients from the CRM patient card — including the scalp photos they send for a graft estimate. Conversation history is preserved even when a coordinator changes.
Hi, I'm losing hair at the crown and hairline. Can I get a graft estimate and FUE price? I'll send photos of my scalp.
Hello! Thanks for your photos. We're estimating your graft count and preparing an FUE/DHI quote. Our patient coordinator will contact you within 10 minutes. 💈
Hallo! Based on your photos we estimate ~3,500 grafts. I've sent your Sapphire FUE quote as a PDF with the 1-day procedure plan and aftercare timeline, plus transfer and hotel info. Happy to help with any questions. 😊
How Does CRM Work in a Hair Transplant Clinic?
From Scalp Photo to Booked FUE Procedure
The entire journey from an Instagram DM with a scalp photo to a booked FUE or DHI procedure — and the 12-18 month aftercare that follows — is managed on a single platform.
International Lead Capture
Patient forms from Meta, Google Ads, Instagram, and WhatsApp automatically drop into the CRM pipeline.
Auto-Assignment
Automatically assigned to the right sales rep based on country, language, or treatment type; an instant WhatsApp message is sent to the patient.
Multi-Channel Communication
WhatsApp, Instagram DM, and Messenger managed from one screen. All conversations stored in the patient card.
ROI & Reporting
Conversion reports by country, channel, and campaign available in real-time; budget directed to the most efficient channel.
Hair Transplant CRM Features
Why Do Hair Transplant Clinics Choose Planports?
CRM solutions from international patient management to automated follow-up scenarios.
Country/Language-Based Pipeline
Track patient prospects in separate pipelines by country, language, and treatment type.
Workflow Automation
Automated follow-up messages to undecided patients using the 3-5-7 day rule; appointment reminders run automatically.
GDPR Compliant
Patient data stored in secure cloud infrastructure. Consent management and data deletion handled from CRM.
Graft-Based Quote Management
Prepare FUE, DHI and Sapphire FUE quotes by graft count within the CRM and send via WhatsApp or email; every quote and its status is tracked on the patient card.
Team Performance
Per-rep statistics on calls, messages, appointments, and closed deals reported in real-time.
Mobile CRM
Continue uninterrupted patient communication from the field with iOS and Android apps.
Digital Transformation Comparison
Traditional Method vs Planports CRM
Traditional Method
- Patient forms sit in inboxes for hours, data scattered across Excel files.
- Each rep uses personal WhatsApp, different numbers — when staff leaves, patient history is lost.
- Follow-up calls and appointment reminders are forgotten, undecided patients are lost.
- Which country or channel brought how many patients? Only estimated at month's end.
Planports Solution
- Instant Lead Capture: Patient inquiries from Meta, Google, and web forms land in the CRM pipeline within seconds.
- Multi-Channel Communication: WhatsApp, Instagram DM, and Messenger managed from one screen; conversation history stored in CRM.
- Workflow Automation: Automated WhatsApp follow-up messages sent to undecided patients using the 3-5-7 day rule.
- Real-Time ROI Reports: Conversion reports by country, channel, and campaign available instantly.
Customer Reviews
What Our Users Say About Planports CRM
Over 25,000 people across Turkey, Europe, and Africa use Planports CRM.
Easy to Use, Outstanding Support
As Dovec Group, we manage our call center team and sales team meeting plans with Planports. We successfully run our marketing activities in 20+ countries. We're very pleased with the easy-to-use interface and fast, successful support services.
Hair Transplant CRM Guide
Frequently Asked Questions
Common questions about hair transplant CRM software, WhatsApp integration, graft-based quotes, aftercare, and international patient management.
Hair transplant CRM software is a specialized platform for hair transplant clinics and facilitators that treat international patients. It centralizes inquiries from Instagram, Facebook, Google Ads, and WhatsApp, automatically assigns each lead to a patient coordinator, and tracks every case from the first photo of a receding hairline to the final result. Because most hair transplant patients send scalp photos and compare several clinics abroad before booking, a dedicated CRM keeps every conversation, graft-count quote, and photo in one place so no high-value case is lost.
WhatsApp is the primary channel international hair transplant patients use to send photos of their hairline, ask about grafts, and receive quotes. With the official WhatsApp Business API, Planports keeps every patient conversation inside the CRM patient card — visible to the whole team even when a coordinator changes. Instagram DM and Messenger are managed from the same screen, so a patient asking about FUE on Instagram and continuing on WhatsApp stays a single, unified case.
Yes. Planports includes quote management, so you can prepare and send graft-based quotes for FUE, DHI, and Sapphire FUE procedures — including graft count, technique, and package price — then track whether the patient viewed, accepted, or is still deciding. Every quote is attached to the patient card alongside the conversation history and the scalp photos the patient shared, giving coordinators full context for follow-up.
Yes. A hair transplant is usually a single procedure, but results develop over 12 to 18 months, so aftercare is where clinics win reviews and referrals. Planports' workflow automation sends scheduled WhatsApp reminders for washing instructions, PRP sessions, and follow-up photos at 3, 6, and 12 months — keeping international patients engaged long after they fly home and turning good results into referrals.
Yes. With Planports' reporting module you get conversion reports by country, channel, and campaign. You can see how many leads each Instagram, Google, or Facebook ad generated for FUE or DHI procedures, and how many converted into booked patients — so you invest your marketing budget in the countries and channels that actually bring hair transplant cases.
For hair transplant clinics and facilitators, the best CRM is one that combines the official WhatsApp Business API with a treatment-focused patient pipeline — which is exactly what Planports offers. As a specialized medical tourism CRM, it captures inquiries from WhatsApp, Instagram DM, Messenger, and web forms into one screen, auto-assigns them by country, manages graft-based FUE and DHI quotes, and automates 12-18 month aftercare — making it well suited to hair transplant clinics that convert international patients over WhatsApp.
Start digitizing today
Try Planports Hair Transplant CRM Free for 14 Days
Take the first step to digitize your international patient tracking, centralize WhatsApp communication, and boost sales.
